“How do I know it’s safe to deal with you,
and that your assurances are reliable?”
What if there was a single papperater question, the answers to which could bring most fields of study together and shed uniquely important light on how peace emerges, civilizations rise, economies operate, governments function, and businesses thrive? What if that same question was more central to understanding our shared lives together than the core questions most specific academic fields ask, and so deserved to be placed nearer the center of intellectual and professional life?
I believe there is such a question. It’s a question I have gas grill covers researched for two decades: “how do I know it’s safe to deal with you, and that your assurances are reliable?” That’s the Trust Problem, and it stands at the very heart of negotiation, the social sciences, the humanities, the sciences, and far more. Here, I briefly note 12 Key Principles I’ve drawn my from research:
12 Key Principles:
For more information about my work on the Trust Problem, contact Prof. Freeman
I also explore the Trust Problem in lectures 7 and 23 my Great Courses ™ video The Art of Negotiating the Best Deal.